Medtronic is an Equal Opportunity/Affirmative Action Employer
This position supports the Pain and ITB Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this person may be engaged in basic market development activities depending upon the needs of the assigned territory.
Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
Maintains current knowledge about assigned products and services as well as competitive products.
For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees. This position educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement.
Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
Ensure personal understanding of all quality policy/system items that are personally applicable. Follow all work/quality procedures to ensure quality system compliance and high quality work.
Performs other related activities, as assigned.
Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.
6 years of patient care/clinical experience with Associates Degree or 4 years of patient care/clinical experience with Bachelor Degree or 2 years of medical sales experience with Bachelor Degree.
• Bachelors Degree Preferred
• Masters Degree Preferred
• Clinical skill and knowledge (ex. conduct a simple trial, implant and/or refill a pump)Clinical experience with implantable Neuromodulation products and stim experience.
• Experience in servicing medical personnel on product use
• Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: physical therapy, surgical, RN, neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
Preference will be given to local qualified candidates and candidates with Medtronic experience
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.