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【Clinical】Bus Proc Impvmt Prog Mgr

Business Analytics & Consulting
200003GY Requisition #

Reports To: Sr Business process Improvement Manager

Division:Medtronic Core Clinical Solutions


•Responsibilities may include the following and other duties may be assigned.

•Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).

•Diagrams and evaluates existing processes.

•Organizes, leads and facilitates cross-functional project teams.

•Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

•Collects data to identify root cause of problems.

•Measures performance against process requirements.

•Aligns improvement to performance shortfalls.

•Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

•May deliver presentations and training courses including measurement, analysis, improvement and control.

•Surveys and analyzes best practices for techniques and processes.

•Communicates team progress.

•Performs cost and benefit analyses.


PROGRAM MANAGEMENT CAREER STREAM: Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.



Autonomy: Manages one or more small-scale, developed or mature programs with well-defined program plans and delivery methodologies.

Is accountable for overall program process, performance, and customer satisfaction.

Organizational Impact: Provides input to establishing program objectives, timelines, milestones, and budgets .

Recommends new policies and procedures that affect program management.

May have budget accountability for one or more programs.

Program decisions are generally made only after consultation with higher level management.

Innovation and Complexity: Problems faced are difficult, and require detailed information gathering, analysis and investigation to understand the problem.

Problems typically impact multiple workstreams, departments or specialties .

Modifies programs management processes to improve program.

Communication and Influence: Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team.

Solves issues through information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties on program execution plans.

Leadership and Talent Management: Leads, directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their assignments.

Direct involvement in daily tasks necessary for successful program execution.

Not directly responsible for hire or fire decisions and people management.



Required Knowledge and Experience: Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area.

Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 5 years of relevant experience in medical industry. Business level fluency in both English and Japanese.

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


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