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Associate Customer Service specialist

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Sales & Marketing Support
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18000E7S Requisition #
Thanks for your interest in the Associate Customer Service specialist position. Unfortunately this position has been closed but you can search our 2,001 open jobs by clicking here.


DESIRED/PREFERRED EXPERIENCE & QUALIFICATIONS:

  • 2+ years of experience in customer care, helpline or patient support role, in a Customer Care and/or Sales Associate capacity.
  • 2-3 years experience in the BPO/Call center or Shared Services environment, preferably with ANZ/APAC markets
  • Experience in medical device or healthcare industry preferred but not required
  • Excellent communication and interpersonal skills with demonstrated ability to build strong patient relationships
  • Solution orientated with a “can do” attitude and proactive, bias for action nature
  • Demonstrates initiative and innovation to generate ideas and solutions in different situations
  • Results orientated – Self-motivated and positive
  • Proven evidence of Medtronic Leadership Traits:

    • Shape- Demonstrates global business acumen, thinks critically and makes sound decisions, sets strategic direction
    • Engage- Collaborates and creates alignment; attracts, deploys, and develops talent; fosters diversity and inclusion
    • Innovate- Focuses on patient and customer, generates breakthrough ideas, initiates and leads change
    • Achieve- Sets high standards, instills operational excellence, drives accountability, models ethical behavior

BASIC QUALIFICATIONS:

  • Fluent in English
  • MS Office Advanced Proficiency
  • Tertiary degree

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.

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