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Bilingual Helpline Specialist

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Sales & Marketing Support
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200001CW Requisition #
Thanks for your interest in the Bilingual Helpline Specialist position. Unfortunately this position has been closed but you can search our 1,354 open jobs by clicking here.

Must Have: Minimum Requirements

  • Bachelor's Degree is Required.
  • 1 year of experience is Required.

  • Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to department protocols and requirements.
  • Demonstrated ability to present information in a clear, concise and timely manner to customers experiencing medical emergencies.
  • Ability to analyze customers’ needs and the desire to provide excellent solutions and services.
  • Strong communication skills: English/French required. (Written/Oral).
  • Demonstrated competency strength: customer focus, service orientation, relationship building.
  • Proficiency in using a computer to navigate through multiple screens and programs at the same time in order to give and receive information.
  • Basic to intermediate level of math skill is required to assist customers with their vital statistics and issue resolution.

Nice to Have

  • Experience working in the Healthcare industry.

  • Experience using SAP.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 


Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.

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