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Business Process Improvement Analyst (bilingüe)

Business Analytics & Consulting
19000GP4 Requisition #



Support short and long term operational/strategic business activities; develop, enhance and maintain operational analytic solutions and models that will have an impact on business decisions.  Work with business stakeholders/subject matter experts to guarantee a clear understanding and documentation of the business problem that tie to strategic objectives.   Analyze business requirements, operational processes, and data relationships to sustain or streamline operations, drive efficiency and standardization, and align processes across teams.  Design, develop, and validate/verify new reports and tools.  Communicate with numerous functional areas to define robust business requirements related to reporting and analytics.  Produce high quality data that may be used internally or provided to business partners.   Position includes at least 50% hands-on report development work. 


  • Accountability of compliance to quality processes for the Reporting and Analytics team.  Review the work of others, signoff off on quality documents, and assist team in overall quality validation tasks.  Report status of quality initiatives to management.  Should have a passion for quality and clear understanding of how quality directly impacts improving efficiencies.

  • Manages customer expectations (i.e. balance needs vs. wants) Work with key project stakeholders and business partners to formulate and communicate the business vision for analytic solutions

  • Develops robust SDLC documents for projects—ensures customer needs are clearly defined and agreed to (scope, requirements, specifications, mockups, testing, traceability, support, etc.)

  • Designs, develops, and tests reports and small systems using approved technologies to satisfy business requirements

  • Validate solutions, designs, and test plans to ensure traceability to business requirements

  • Effectively document and communicate decisions, understand customer needs and proactively elicit, capture, and communicate business requirements to meet those needs

  • Design reporting solutions for a variety of users, include dashboards, ad hoc, and formatted reports.

  • Able to step in to support troubleshooting as needed and be hands -on

  • Ability to coordinate with all business teams in standardizing and optimizing the way data/information is stored and retrieved

  • Preparing project plans and schedules and communicating them to team members

  • Develop rich, easy to use, interactive, visually appealing graphics and data visualizations of large amounts of data

  • Serve as data analytics consultant to analyze the business requirements and determine the data requirements for operational reporting, dashboards, and metrics

  • Provide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal users

  • Provide technical assistance and cross training to other team members

  • Must possess strong problem solving and analytical skills

  • Have a “can do” attitude to solve complex technical challenges

Must Have: Minimum Requirements
  • Bachelors Degree required in Information Management, Computer Science, Business, or related fiel
  • Minimum of 2 years of relevant experience in Process Improvement
  • English Fluent

Please send your resume direct to: rosana.gonzalez@medtronic.com

About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements 
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


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