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Clinical Specialist - 12 month contract

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Sales & Marketing Support
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180008W5 Requisition #
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Main Purpose:

  • To assist in achieving sales revenue and market share target by supporting the spine surgery cases.
  • To ensure that Company’s agreed quality standards are maintained with regards to its products, procedures, policies, operations and customers contact.


Key Accountabilities:

  • Work within and actively promote Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.
  • Actively promote Medtronic products to Surgeons.
  • Provide technical support for use of instrument in spine surgery.
  • Assist nurses in preparing the instrument prior to surgery and ensure the right instruments are used during surgery.
  • Support sales representatives in providing after hours on call support and technical in-services to customer.
  • Gather market intelligence on customer and competitor activity and communicate to sales representatives and sales manager.
  • Relationship building with key stakeholders
  • Ensure a thorough understanding and adherence to any corporate or government compliance issue.
  • Ensure the highest level of product knowledge is attained and maintained.
  • Participate in the case standby duty roster.
  • Assist to cover team members for case coverage when necessary or upon request of Sales Manager/ Sales Supervisor or team leader/coordinator.


Attributes:

  • Excellent communication and interpersonal skill.
  • Customer focused, understand and delivers excellent customer service
  • Enjoy interacting and participating in a team environment.
  • Independent
  • Manages time effectively with good organizational skills.
  • Able to work on weekend and after office hour
  • Willingness and ability to learn complex technical information
  • Technically & clinically astute
  • Outgoing, confident and friendly


Experience and Knowledge:

  • Minimum 1 year of experience in orthopedic OT or medical device & Pharma industry setting.
  • Orthopedic scrub nurse or previous sales experience in medical device will have added advantage.


Qualifications:

  • Diploma in Nursing or relevance with minimum of 1 to 2 years of experience from a medical or similar industry.

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