🌎
This job posting isn't available in all website languages
📁
Marketing
📅
210008KM Requisition #

Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. The Medical Education Learning and Innovation (MEDLI) EMEA team enables health care providers (HCPs) to access Medtronic’s continuous medical education offering anytime, anywhere. 

MAIN PURPOSE OF JOB 
The Digital Education Operations manager is responsible for the delivery of digital education content for HCPs via the MEDLI learning portal in a timely and efficient manner. 

MAIN JOB DUTIES/RESPONSIBILITIES
•    Liaise with relevant business and education stakeholders. Articulate needs/opportunities
•    Ensure production of digital education deliverables on time
•    Hands-on Learning Management System (LMS) administration and 2nd Tier Support 
•    Operationalize digital education production processes
•    Create (or manage the creation of) operational dashboards (in conjunction with business stakeholders) and reports to track utilization and improvements over time 
•    Support stakeholders on accessing and using core LMS functionality and/or operational reports
•    Manage an LMS admin team. Set goals, provide support and manage performance

JOB QUALIFICATIONS
•    Proven track record in IT systems operations and configuration. University degree and/or relevant experience in the field a must
•    Experience in running operations. Defining standard operating procedures, ensuring adoption, reviewing efficiency and optimizing operations continuously 
•    Experience in Learning Management System (LMS) administration (ideally Totara)
•    Familiar with web Content Management Systems (CMS) technologies for content delivery, Single Sign On (SSO) and other IT concepts

JOB EXPERIENCE
•    Minimum 3 years’ experience in systems administration and operations management
•    Experience in managing a team 
•    Experience in healthcare industry is a strong advantage

SKILLS/COMPETENCIES
•    Ability to effectively and quickly build relationships and establish trust, respect, competence and confidence
•    High level of interpersonal skills to communicate effectively within a team and across decentralized, global organization
•    Detail-oriented with strong organizational skills
•    Strong written and verbal communication skills. English is a must
•    Strong analytical skills. Data and analytics reporting skills are a must
•    Proactive, agile and flexible. Willing to quickly step in, step up and improve processes where needed
•    Quick learner. Willing to learn new applications and tools
•    Customer-centric. Makes the connection between own remit and the greater purpose of the team
•    Looking to continuously improve people and processes

Disclaimer:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
#LI-Remote

#LI-EMEA

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Tolochenaz, Vaud, Switzerland

📁 Marketing

Requisition #: 210002BV

FORTUNE NAMES MEDTRONIC TO 'CHANGE THE WORLD' LIST

FORTUNE puts Medtronic among the top 20 companies worldwide having a positive social impact through core business strategy.

Read The Story

ENGINEERING

Bring your talents to help us build life-changing technology

LEARN MORE

Three Women Working

INCLUSION AND DIVERSITY

We believe that when people from different cultures, genders, and points of view come together, innovation is the result — and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

SEE HOW