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Employee Relations HR Support Western & Southern Europe

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Human Resources
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19000KYY Requisition #

ABOUT MEDTRONIC:
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

About the role:
This role will provide project coordination support and partnership to a local and international team that works directly with managers and employees on employee relations issues and concerns, promoting a positive culture within the business, while minimizing risks and maintaining neutrality. The role will independently perform specialized function-related tasks and lead administrative and project coordination work (data & metrics, employee relations, escalation from AskHR, restructuring etc).
This role requires skill, tact, discretion and judgment to accomplish objectives. This role will work closely with the ER Support (coordinators) and ELR Partner teams. Direction will be provided to the coordinator to accomplish tasks/activities associated with, Employment Law/Legal, Compliance, broader Human Resources community, and other key stakeholders as applicable, to deliver fair, consistent ELR and/or compliance operational services.

Position Responsibilities:
• Provides team project coordination and support in effective case management of people related issues such as: ER concerns, disciplinaries, terminations, and investigations, as appropriate
• Applies knowledge of and experience in company operations to assist ELR Team in the development, implementation and administration of ELR project processes and procedures. Identifies efficiencies and implementation of operational process improvements. Examples include termination and restructuring process, data entry & metrics, etc.
• Manages record keeping for various programs and processes (terminations, performance improvement, escalation and notification, etc). Errors are highly visible and would normally require significant expenditures (costs and time delays) to resolve.  Ensures team understands their role in management of records, driving compliance and consistency.
• Responsible for support / execution of voluntary and involuntary terminations as required. Provides managers the materials and tools to successfully exit terminating employees.  Drives manager accountability through coaching and follow through of process and system navigation, ensuring timely completion and approval of all terminations. Expert on all parts of the termination process (ie: Workday transactions, , IT requirements, payroll and policies, and unemployment claims). Communicates with extended partners throughout the process.
• Executes back office and logistical planning and support for Organizational Restructuring and Reduction in Force activities.. Partners with the extended off boarding teams (IT, Security, TA, AskHR, Finance, Global Mobility, MEAP). Prepare employee packets, notification letters and Separation Agreement and Releases, if applicable. Responsible for submitting requests to initiate Outplacement services and other adhoc requests as needed.
• Supports Exit Interview team by compiling and rolling up Exit Interview results to key stakeholders as part of their role on the Data & Metrics team.
• Answers basic employee questions on organizational policies and procedures; refer employees to appropriate resource as needed. May act as expert on key processes and programs.
• Develop working knowledge of HRIS: Workday, PeopleSoft, myMedtronic, ServiceNow, Taleo and other applications.
• Schedules and coordinates various virtual, offsite and in person meetings in varying locations for ELR team & targeted audiences of employees. Customize meeting materials & provide support to the team on all initiatives requiring logistical coordination (i.e. hotel, travel assistance, set up meeting invites, live meetings, reserve and set-up training room and equipment).
• Maintains strict confidentiality in managing highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
• Provides support for information requests from external bodies such as the Labor Inspectorate and obtaining information for external audits and surveys.
• Support in relations and consultations with Works Councils
• Support regarding Regional and local ER projects

 

REQUIREMENTS
Basic Qualifications:
• High school diploma or similar
• Excellent Verbal & Written English language skills
• significant years administrative/project coordinator experience
• Proficient with Microsoft Office (MS Excel, Word, Powerpoint, Outlook, etc).

Desired/Preferred Qualifications:
• Demonstrated excellence in written and verbal communication skills
• Demonstrated excellence in organizational skills.
• Demonstrated ability to solve problems and multi-task.
• Provides proficient technical support with minimal direction, which may include data coordination, data analysis, tracking.
• Demonstrated ability to exercise judgment and discretion, as well as maintenance of confidentiality.
• Use problem-solving techniques, tact and discretion when handling telephone calls, e-mail requests, processing transactions, and managing other requests for information.
• Strong results-orientation and demonstrated focus on high-quality work. Strong work ethic.
• Organized, efficient, process oriented
• Self-motivated, team player.
• Works well under pressure in a dynamic environment
• Tactful, exercises judgment and discretion – professional presentation
• Associate and/or Bachelors Degree
• Basic knowledge of HR policies, practices and laws
• Demonstrated basic knowledge of employment law
• Demonstrated knowledge of ER procedures and processes
• Italian / French language would be an advantage
• Experience of working with international teams

Physical Job Requirements:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, The employee is also required to interact with a computer, and communicate with peers and co-workers.


Medtronic is an inclusive company, where a disability is not a barrier. If you have any kind of disability we will do our best to make the necessary adaptations in your job so that you can use all your talent and develop your potential.


Medtronic es una empresa inclusiva, por ello en nuestra Compañía la discapacidad no es ninguna barrera. Si tienes algún tipo de discapacidad haremos todo lo posible por realizar las adaptaciones necesarias en tu puesto de trabajo para que puedas utilizar todo tu talento y desarrollar todo tu potencial.

 

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.

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