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HR Business Operations Specialist (m/w//d) - Wien

Human Resources
19000F2A Requisition #
HR Business Operations Specialist (m/w/d) - Vienna 


At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations


At our HR Shared Services Department in Medtronic, we focus on administrative, project, operational and data support for HR Business Partners (“HRBPs”), and AskHR  in the execution of core processes to ensure consistency, effectiveness and efficiency promoting use and adoption of our HR technology platforms.  HR Business Operations are directly involved in providing customers (HRBPs of Commercial and Manufacturing) with accurate, consistent and timely responses to their questions and issues regarding HR transactional and technology needs, developing an in-depth understanding of the customer’s needs and engages with customers to ensure quality of response, contributes to the continuous development of knowledgebase tools to provide consistent responses to customers, escalates cases in a timely way to appropriate Subject Matter Expert (SME) if functional expertise is required and promotes the use of self-help tools such as Workday and knowledgebase to encourage customers to answer questions on their own
Come for a job, stay for a career!


Collaborates across the Human Resources function to establish operational standards and procedures that are leveraged to respond to employee and manager questions, ensures transactions are processed accurately and human resource programs and processes are administered effectively and efficiently.
You will contribute to continuous improvement working closely with the AskHR country coordinators and broader HR Services team to achieve solutions / improvements for all processes / tasks performed in the HR Shared Services Center and pro-actively works on an efficient info flow between HR Partners and other parties.
You will be responsible for performing verification of required documentation, identifying, navigating, researching and troubleshooting HR transactional processes related to multiple HR based applications and associated systems. You will retain ownership of assigned cases which are escalated to you until closure with end user. You will be the contact person for AskHR, and HRBP’s on a wide range of questions related to Medtronic global, regional and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs.
You will maintain appropriate records for employee’s HR documents / records through scanning / filing systems and generate letters, contracts, correspondence, forms and other HR related documents which require local completion. 
You will assist in a wide variety of general HR projects supporting EMEA Group HR, providing technical and highly skilled clerical and project coordination support. You will support Senior Leaders with queries related to our HR systems ( Workday, Recognize System, Corner Stone, Taleo ) and direct customers to additional resources, including documented information, reference materials and self-service tools as appropriate.

The minimum wage for this position is € 35,000,- gross/year on a full-time basis plus overpayment. The overpayment is determined by the qualification of the jobholder.


1 to 3+ years of experience in an administrative role within an HR department Relevant diploma or equivalent with 3+ years customer experience will also be considered.  
You will demonstrate critical thinking, ability to collaborate and create alignment, generate ideas
Set high standards focusing on the customer whilst fostering diversity & inclusion in everything that you do
You are a strong problem solver with the ability to handle multiple competing priorities.
You like to work in a team environment and can also work using your own initiative. You can adapt to all levels of hierarchy and communicate easily and with diplomacy.
You have strong attention to detail and have a technical aptitude possessing strong computer skills such as Excel, Word, Powerpoint etc.
Fluent in German and English written and verbal at a professional level 
Basic understanding of Austrian and Swiss employment law or willing to learn

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Change Begins With You

We look for bold ideas and fresh insights - that's what drives innovation. Come drive the future of healthcare with us.


The opportunity to invent. The benefit of joining a leader. The power to improve lives. You’ll find all that and more here.

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Bring life-changing solutions to those who need them. Be rewarded for rewarding work.

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Join us in our challenge to make global healthcare more affordable and accessible. Your insight and oversight will help us create solutions that change the world.

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Medtronic Mission.

Our mission “to alleviate pain, restore health, and extend life” is more than a statement. It’s a belief that our employees live every day.

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Alyse is an Engineering Program Manager for Neuromodulation in Minneapolis, Minnesota.

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Our employees come from varied backgrounds with a common goal—changing lives.

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makes you

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


Be part of one of the world’s leading medical technologies and solutions companies.