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HR Information Specialist II - 12 month contract - French speaking role

📁
Human Resources
📅
21000UNH Requisition #

MEDTRONIC

At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations

OUR PURPOSE

At our AskHR Department in Medtronic, plc, we focus on providing employees with a single point of contact for all of their HR questions and we support HR in the execution of core processes to ensure consistency, effectiveness and efficiency promoting use and adoption of our HR technology platforms.

AskHR Representatives are directly involved in providing customers with accurate, consistent and timely responses to their questions and issues regarding HR transactional and technology needs in an always evolving working environment.

Come for a job, stay for a career!

A DAY IN THE LIFE OF:

  • You will be responsible for performing administration processing of transactions, data input and verification of required documentation, identifying, navigating, researching and troubleshooting HR transactional processes related to multiple HR based applications and associated systems.
  • Retain ownership of assigned cases until closure with end user.
  • Be the contact person for employees based in Switzerland on a wide range of questions related to Medtronic global, regional and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs.
  • Generate letters, contracts, correspondence, forms and other HR related documents.
  • Liaise with employees to explain company HR policies, benefits, and procedures. 
  • Assist with a wide variety of general administrative projects, providing technical and highly skilled clerical support.
  • Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone, Taleo).

Responsibilities may include the following and other duties may be assigned.

  • Provides centralized human resource administration and support across a variety of processes, transactions and programs including payroll, benefits Global Rewards, Global Talent & Leadership Development, Global HR Operations and Employee Relations.
  • Collaborates across the Human Resources function to establish operational standards and procedures that are leveraged to respond to employee and manager questions, ensures transactions are processed accurately and human resource programs and processes are administered effectively and efficiently.
  • Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision.
  • Autonomy: Established and productive individual contributor.
  • Works under moderate supervision, making minor adjustments to methods and processes.
  • Work consists of tasks that are typically routine, with some deviation from standard practice.
  • May be required to highlight areas of concerns/problems and puts forth solutions in own job area.
  • May provide guidance and assistance to new or entry level employees

KEY SKILLS & EXPERIENCE

Must have: Minimum requirements to be considered for this role, please ensure the minimum requirements are evident on your resume.

  • Proficient working French speaker.
  • Fluent English speaker.
  • Qualified to level 7 Degree level in a relevant discipline.
  • 1-3 years relevant experience in a customer service / HR role.
  • You will demonstrate critical thinking, ability to collaborate and create alignment, generate ideas and set high standards focusing on the customer whilst fostering diversity & inclusion in everything that you do.
  • You are a strong problem solver with the ability to handle multiple competing priorities.
  • You like to work in a team environment and can also work using your own initiative.
  • You have strong attention to detail and have a technical aptitude possessing strong computer skills such as Excel, Word, PowerPoint etc.

Nice to have:

  • Knowledge of German language desirable but not essential.
  • Interest in further developing within an international HR Shared Service. environment and can work effectively and proactively on cross-functional teams.
  • Experience with HR systems: Workday, ServiceNow, Recognize System, Cornerstone and/or Taleo.
  • Experience or practice in Systems Thinking and Coaching.
  • Basic understanding of Problem-Solving Principles, Cell Operating System and / or a record in A3/DMAIC is an advantage.

Medtronic offer a competitive Salary and flexible Benefits Package

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