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Human Resources
19000JE4 Requisition #


Are you passionate about a career in HR? Does a stable and supportive working environment appeal to you? Do you want to work in multinational and multicultural company that offers you interesting career growth? If you are a fluent German language speaker, please read on...

Join Medtronic as a HR Shared Service Centre Representative and become a part of a company that improves people's lives.

Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us, and be part of our commitment to the health of others.


Currently we are building a new team of HR Shared Services Representatives, who are going to support our organization for the Nordic region, especially during this time of exciting changes and transformation for our company.

The HR Shared Services Representative is the first point of contact for all incoming inquires, issues, and work requests related to WorkDay, standard HR processes and HR transactions such as hire and termination, attendance, HR-statistics, promotions and transfer data and other HR administrative tasks related to the employee life cycle. Supports of payroll processing and assists informing employees on Medtronic Human Resource policies and programs.

The HR Shared Services Representative delivers efficient, effective and timely resolution and management of CRM requests regarding HR transactions delivered to internal and external customers via the available technology mainly within EMEA Region, for this role, specifically the Nordic regions.

The HR Shared Services Representative is expected to either be located already in Prague, or to be considering and willing to relocate to the capital city of the Czech Republic.

Main responsibilities include:

• Provides customers with accurate, consistent and timely responses to their questions, and issues regarding HR transactional and technology needs
• Develops an in-depth understanding of the customer’s needs and engages with customers to ensure quality of response
• Contact person for employees on a wide range of questions related to Medtronic global, regional and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs
• Prepares letters, contracts, correspondence, forms and other HR related documents
• Works with the HR Service Center team to achieve solutions/improvements for all processes/tasks performed in the HR Shared Service Center and pro-actively works on an efficient info flow between HR Partners and other parties


• Fluent (verbally and in writing) in English and German
• Experience in a front office facing Customer Service/Shared Service environment and/ or administrative job required
• Bachelor or Associates Degree in addition to one year of customer service related experience OR High School diploma or equivalent with 2 or more years of customer service experience


• 1 to 3 years of experience working in Human Resources, Customer Service, Administration sectors
• Experience in multinational company
• Interested to further develop within an international HR Shared Service/Shared Service environment
• Experience working with SAP, Taleo and/or any other ERP systems and HRIS


• Rigorous, precise, curious, follow-up capabilities with strong problem solving skills
• Highly flexible, able to handle multiple tasks and priorities
• Strong technical aptitude, exposure to IS systems
• Attention to detail and methodical approach required
• Excellent written and verbal communication skills


Is this the position you were waiting for? Then please apply directly via the apply button!


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.
We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.
Let’s work together to address universal healthcare needs and improve patients’ lives.Help us shape the future.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.

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Change Begins With You

We look for bold ideas and fresh insights - that's what drives innovation. Come drive the future of healthcare with us.


The opportunity to invent. The benefit of joining a leader. The power to improve lives. You’ll find all that and more here.

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Join us in our challenge to make global healthcare more affordable and accessible. Your insight and oversight will help us create solutions that change the world.

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Our mission “to alleviate pain, restore health, and extend life” is more than a statement. It’s a belief that our employees live every day.

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


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