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Administrative Services
1900090R Requisition #

Position Title : Diabetes Educator Based in Alhassa

Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us and be part of our commitment to the health of others.
Medtronic is a $27.8b company with 85,000+ employees in more than 160 countries.

Diabeter/Diabetes360™ is a network of clinics working in partnership with Medtronic providing direct care to patients with diabetes.  Our aim is to decrease the burden of diabetes for patients and their families by supporting them to achieve better clinical outcomes and to live a healthier and longer life without complications. Diabeter/Diabetes360™ works as an integrated practice unit using standardised pathways, IT infrastructure and outcomes-based care.
Diabeter NL was the first of this clinic network and provides care to 2,500 children and adults type 1 diabetes across the Netherlands.  

The diabetes educator reports to Training and Education Specialist with dotted line reporting to the Clinical Excellence Manager EMEA.

The diabetes educator is responsible for diabetes education at the time of diagnosis of type 1 diabetes and on an ongoing basis.  This includes counseling, coaching, education and training and motivation of patients and parents. The work is done in accordance with the applicable protocols within Diabeter/Diabetes360 and KSA MOH quality and regulatory guidance.

This role does not provide direct clinical nursing care to patients and is a training, education and counselling role for all aspects of diabetes self-care practices and in the instigation and transition between different insulin delivery modalities for patients with type1 diabetes.
Diabetes disease and therapy expert
Apply the diagnostic and therapeutic educational interventions in the field of diabe-tes care, properly and where possible evidence-based
Delivering effective and ethically responsible diabetes education to patients to teach and promote self-care practices

Realizing an effective care relationship with patients and their next of kin
Obtain effective patient information by actively listening
Discuss the care and treatment in a clear and understandable manner with the pa-tient and/or parent(s)
Adequate oral and written report on patient care

Working together
Communicate effectively with colleagues and other healthcare professionals
Delivering effective peer consultation
Contribute to effective interdisciplinary cooperation and multidisciplinary care

Organizing the work so that there is a balance in patient care and the recognition of the boundaries of their own tasks and expertise. 
Effective and efficiently working within a multidisciplinary diabetes team
Ensure responsible spending of available resources
Use of information technology for optimal patient care and for further education
Contributing to transparency and quality of care for patients

Social action
Knowing and recognizing the factors that characterize type 1 diabetes mellitus 
Promote patient health and well-being

Science and education
Critically assess the medical and nursing information about diabetes
Participate in the development of scientific knowledge about diabetes and in pro-moting the improvement of this subject knowledge.
Develop and maintain a personal education and training plan
Promote the expertise of students, colleagues, patients and other others involved in care and care providers for diabetes
Maintaining knowledge by means of participation in, for example: continuing edu-cation, conferences, symposia and the keeping track of professional literature
Keep up to date with relevant developments within the profession

Delivering high-quality diabetes education to patients (e.g. builds a good therapeu-tic relationship with patient)
Display of adequate personal and interpersonal professional behaviour (e.g. reflects and analyzes own competencies)
Know the boundaries of their own competencies and responsibilities and act within them (e.g. have knowledge and acquire competence from the nursing discipline)
Exercise the profession as a guide to the professional profile of diabetes educator (e.g. develops guidelines and care protocols to ensure and improve quality) in col-laboration with quality manager

Additional task areas, competencies diabetes educator
Conduct consultations, conduct meetings of educators, attend consultations
Central contact point of Diabeter/Diabetes360 specialists and regional face for ex-ternal parties
Provide a safe and hygienic environment for patients and employees


Diploma in Nursing/Registered (General Nursing Midwifery) Educator, with a certification paediatric nursing 
Additional training and experience for diabetes educator would be an asset. 
>3 years expertise in the field of paediatric diabetes care as a diabetes educator
Has a thorough knowledge of the diabetes disease area and has insight into treatment theories, treatment methods and course of the disease


Self-starter, comfortable shaping priorities and agenda
Strong organizational and time management skills
Analyzing and interpreting data, trends and information
Proven ability to influence, coach, support and empower patients
Fluent in Arabic and English
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


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