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Operations Specialist (Miami, FL)

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Marketing
📅
200001KH Requisition #
Careers that Change Lives

The Operations Specialist is responsible for scheduling and coordinating all logistics for the Commercial Enterprise Programming team.   In this role, the Operations Specialist will support the site director and training managers to ensure that sales representatives and managers receive a positive and professional experience as they enter and exit from Medtronic CEP events. This person will be involved at various levels of the department’s training programs, including planning, implementation, and day-to-day operations.  This position requires ongoing collaboration with a variety of individuals and departments to ensure all Commercial Learning clients have the required tools and information to access our development resources.

 

JOB RESPONSIBILITIES

 

·       Schedule live and virtual training classes including coordination of speakers, lunches and set-up of facilities

·       Arrange travel, lodging and meals for prospective trainees

·       Provide detailed logistics and metrics reports to training managers

·       Consult with Site Director to create and provide training schedules for the fiscal year

·       Communicate plans and activities to sales representatives, sales managers, marketing personnel and training managers

·       Partner with hotel managers, transportation coordinators, and restaurant managers to secure reservations and oversee execution of arrangements

·       Oversee maintenance of common training spaces including inventory of equipment and training supplies

·       Manage Learning and Development budget and ensure timely reporting to Department Head/VP

·       Coordinate and enter training agenda using training events applications or Learning Management Systems

·       Order supplies needed for live and virtual training events

·       Manage catering needs for all departmental events that occur on site

·       Assist in various tasks to support training managers

·       Create logistical checklists for efficient and successful support of remote program implementation

·       Process cross  charges and vendor payments

·       Administer all Live and Virtual ILT classes in the Cornerstone LMS

·       Promote continual creative improvement and a culture of innovation, excellence and accountability

·       Process all approvals and payments for expenses incurred as a result of onsite or virtual training courses


BASIC QUALIFICATIONS

 

  • Degree from a two or four-year college or university, preferably specializing in administration or equivalent experience
  • Multi-lingual communication skills: Spanish, Portuguese, English
  • Strong interpersonal skills
  • Ability to multi-task and problem solve
  • Organization and Planning Skills
  • Communication Skills: Computer, Written, Verbal

 

PREFERRED QUALIFICATIONS

 

·       5 year’s experience in administrative role

·       Events planning experience

 

 

REQUIRED JOB COMPETENCIES

 

·       Proficiency in Microsoft Office Suite

·       Ability to learn and use project management software

·       Clear written and oral communication skills

·       Ability to influence and negotiate with others regardless of status in organization

·       Diplomacy and professionalism when discussing policies, procedures and project status

·       Ability to maintain and leverage positive work relationships with external vendors

·       Strong attention to detail and a collaborative style

·       Customer service oriented with proven experience

·       Experience utilizing a digital asset management system for acquiring images and other media

·       Experience working in a fast-paced environment

·       Flexible and open to change and new information


About Medtronic


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. 

Physical Job Requirements 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.


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