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Principal Internal Communications Specialist

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Global Comms & Corp Marketing
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21000ITV Requisition #

Careers that Change Lives
A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

In Surgical Innovations, we advance minimally invasive surgery to improve outcomes for patients and providers around the globe. From concept to commercialization, we bring meaningful innovation to our robust and growing portfolio of surgical devices and technologies. Through wise investments, thoughtful planning, and world-class partnerships, we help patients get the care they need – from diagnosis to treatment – when they need it.

The Principal, Internal Communications Specialist, must be a highly motivated self-starter, who is comfortable collaborating as part of a team, working directly with senior leaders or working independently. This individual is responsible for supporting and managing the creation, development, and effective execution of the organization’s internal communications strategy for the U.S. Advanced Surgical Instruments (ASI) commercial team. This role reports directly to the U.S. Director, Commercial Excellence with a formal dotted line relationship to the Global SI Communications team. 


You can grow your career with us; we hope you’ll consider joining our team! 


A Day in the Life
•     Supports the development and implementation of the internal communications strategy, analyzes effectiveness of internal communications efforts, governs, and improves existing processes, and researches new communication approaches
•    Manages and executes communications activities to the commercial teams around corporate announcements including business strategy and direction, organizational structure, financial results, employee engagement and recognition, and other critical events
•    Leverages internal communications to convey messages to inform, align, strengthen trust and confidence and engage commercial employees
•    Maintains strong relationships with senior leaders to support effective executive communications, ensuring that key messages are delivered and appropriate follow up is completed
•    Uses expertise in internal relationship management to advise and influence those who wish to communicate and provides counsel and coaching to ensure effective communication to employees (ie. marketing led communication to field based teams)
•    Helps build a culture reflective of Medtronic’s Mission and Mindset and drives the reputation of the company
•    Strategic thought partner to plan and implement internal meetings, such as All Hands calls, team webinars, etc., with a sustained focus on specific strategic business and communications objectives
•    Collaborates with other communications functional leaders to tell a cohesive, consistent story to all applicable employee audiences
•    Incorporates new technology and techniques to communicate effectively within the business, including reaching remote, field-based employees
•    Demonstrates strong skills in organizational communications to shape messages, create communication channels, develop strategic communication plans and provide insights and information at both the strategic and tactical levels
•    Supports issue mitigation and change communications
•    Manages agency partnerships

Must Haves
•     Bachelor’s Degree and 7+  years of progressive responsibility in the communications field, in either a corporate environment or agency. Commercial facing communications experience critical OR advanced degree and 5+ years of experience

Nice to Have
•     Bachelor’s degree in Communications, Public Relations, or other associated field of study; post-graduate or professional degree preferred
•    Strong written and interpersonal communications skills essential
•    Excellent stakeholder management and strategic, communications counseling skills
•    Solid project and time management skills; must be able to manage multiple assignments simultaneously and shift focus adeptly 
•    Ability to work independently and collaboratively with colleagues at all levels of the organization
•    Interest or experience working on developing and leading communications to engage remote employees
•    Interest or experience in understanding the commercial aspects of our business
•    Understanding of basic brand, marketing and design principles
•    Problem-solving and negotiation
•    Ability to engage, brief and manage third-party vendors on specific projects
•    Proficiency in the Microsoft Office suite, as well as knowledge of industry-standard file types, such as PDF, JPEG, BITMAP, TIFF, etc. Experience with Salesforce.com, Eloqua or other eMarekting platforms a plus


About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. 

Physical Job Requirements 
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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