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Sales Manager

18000LRM Requisition #
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Title of the document Careers that Change Lives

The incumbent will lead a sales team to drive sales for Medtronic’s product lines and support the development of relationships with distributors, healthcare professionals and other customers for the customer accounts in the assigned territory in the Hospital / Clinic setting. He /She needs to ensure that team’s activities are done in compliance to that of Medtronic’s standard. He/she represents the assigned Medtronic brand.

Be a role model in actively promoting Medtronic’s Business Code of Conduct; provide guidance and advice to employees to ensure legal compliance.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Promotes and sells Medtronic's Minimally Invasive Therapies products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
  • Responsible for developing, building, and strengthening long-term relationships with stakeholders including key opinion leaders and related major medical associations and academic centers of excellence.
  • Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's Minimally Invasive Therapies products and/or services.
  • Collaborates across key internal stakeholder groups (finance, sales operations, marketing, OEM, etc.) as well as peers to identify and address trends and to support business goals and strategy.
  • Conducts and/or evaluates market research including customers and competitors activities.
  • Develops and/or implements market development plans/strategies and changes as needed.
  • Assesses customer needs and feedback regarding new products and/or modifications to existing products and communicates to internal stakeholders including R&D, Operations and Marketing.
  • Accountable for the assigned sales targets for the team.
  • Manage the team to develop business plans to meet or exceed assigned sales targets in a professional, compliant, ethical and effective manner.
  • Leads the team to build on strategic relationships with existing customers whilst acquiring new customer accounts.
  • Responsible for managing the sales team and develop well thought out business plans and account profiles and execute sales and marketing strategies to drive adoption of Medtronic’s product lines responsible for, and achieve planned targeted revenue
  • Develop business opportunities with new and existing clients to maintain product loyalty, and increase market share. This includes identifying Key Opinion Leaders and building strong business relationships with these customers
  • Build strong relations and rapport with the physicians, nurses, key opinion leaders and other key stakeholders
  • Maintain close relationships with key accounts and ensure full customer satisfaction by providing appropriate products and services in response to the customer’s needs. This involves appraising customer needs and advising on product application or services.
  • Manage relationship with distributor and work with distributor on products, registration, sales force training, marketing, joint account planning, procurement and reporting
  • Oversee the organisation of product in-services, training, symposium and evaluate for successful account conversion for new accounts
  • Ensure all sales activities comply with legal and ethical standards, and that documented processes, procedures and internal quality management system are followed and adhered to People Management
  • Responsible for team’s achievement of quarterly and annual sales and margin targets
  • Provide supervision through field visits, observations and measurement of results
  • Manages the team’s responsibility to prevent the occurrence of any non-conformities or customer complaints relating to the product, procedure and quality system

Title of the document Must Have: Minimum Requirements
  • Minimum of 5 years of relevant sales experience or advanced degree with a minimum of 3 years of relevant sales and leadership experience
  • Bachelor's Degree

Additional Requirements

  • Minimum 10 years of solid sales/marketing management experience in the healthcare industry. Experience in capital equipment is desired.
  • Degree in Business, Sciences and or related discipline.
  • Good knowledge and work experience in Vietnam nation-wide
  • Ability to manage multi-businesses and functions
  • Ability to manage distributors
  • Solid understanding of the Country’s healthcare system, regulatory and reimbursement processes.
  • Business minded, results oriented and highly driven.
  • Strong schedule planning and implementation capabilities
  • Ability to achieve goals
  • Strong interpersonal, communication and negotiation skills.
  • Ability to motivate and work through people
  • Ability to make decisions in different situations
  • A team player who works toward common mission
  • Ability to sustain strong customer relationships.
  • Well organized, motivated, energetic, creative, resourceful, insightful & personable
  • Excellent oral & written communication skills primarily (English)
  • Local language skills and empowered data driven decision making.
  • Proven evidence of Medtronic Leadership Traits:
    • Shape - Demonstrates global business acumen, thinks critically and makes sound decisions, sets strategic direction
    • Engage - Collaborates and creates alignment; attracts, deploys, and develops talent; fosters diversity and inclusion
    • Innovate - Focuses on patient and customer, generates breakthrough ideas, initiates and leads change
    • Achieve - Sets high standards, instills operational excellence, drives accountability, models ethical behavior

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


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