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Senior Clinical Research Specialist

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Clinical
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19000E92 Requisition #
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Careers that Change Lives 

 

Medtronic employs more than 85,000 staff worldwide, the global business generates about $18 billion in revenue.

Main Purpose:

 

Build and maintain strong relationships with implanters and all clinical stakeholders. Act as Medtronic’s primary liaison and be the preferred partner/consultant for patient care.

Promote and sell Medtronic’s products, features and benefits

Achieve sales revenue targets for a specified territory, by promoting defined Medtronic products to key specialists and technical staff

Understand the clinical and service needs of customers and provide highest level of clinical service and technical support to customers while seeking out efficiency

To ensure that the Company’s agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact

 

A Day in the Life

Your responsibilities may include the following and other duties may be assigned.

 

Proactively keep abreast of current & future tenders/agreements/rebates affecting the territory and MDT internal processes & personnel/departments involved

 

Participate in tech services support activities

 

Focus on a chosen area of specialism e.g. EP, Carelink Express, new technology roll-outs etc.

 

Practice professional and effective clinical territory management in specified accounts and territory in terms of building and maintaining relationships, clinical selling and service, organisation, administration and expense planning / control and reporting

 

Pro-actively manage and execute clinical service requirements across territories, effectively engaging the relevant parties where most appropriate

 

Access key influencers and key hospital stakeholders to leverage relationships with clinical stakeholders and execute on account strategies

 

Achieve sales targets through effective sales and service strategies. Pro-actively manage and execute clinical service requirements for the territory.

 

Encourage a team environment by providing support in other territories as needed

 

Support sales activities by presenting to healthcare professionals on related technical issues, or for nursing staff on a more general pacing educational basis

 

Feedback information regarding commercial opportunities and commercial intelligence to relevant managers and other divisional staff. Utilise Salesforce.com.

 

 

 

Ensure the highest level of clinical, technical and sales knowledge is attained and maintained

 

Consistently set and meet quarterly performance goals

 

Support clinical study activities in conjunction with the Clinical Research Manager

 

Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand

 

Complete cycle counts of all required field locations on time and follow up on any missing stock

 

Retrieve all expiring product from field locations and return to the warehouse prior to expiry

 

Observe all health and safety policies and procedures and take all reasonable care that actions or omissions do not impact on the health and safety of others.

 

Work within and actively promote Medtronic’s Mission, corporate strategies, policies, procedures and Code of Conduct.

 

Comply with Medtronic’s Finance and Legal policies and procedures, respond to both Internal and External Audit enquiries in a timely manner, and ensure follow-up on Action Items to address Audit recommendations.


Must Have: Minimum Requirements 

KNOWLEDGE/EDUCATION

Bachelors degree/Tertiary qualifications in Clinical Technology, general science, business degree or similar. Post Grad qualifications highly regarded.

 

Coronary Care / ICU Catheter Lab experience highly regarded

 

Industry qualification e.g. IBRHE preferred

 

3+ years previous clinical sales experience in medical devices preferred

 

Advanced clinical and technical knowledge including key clinical papers. Asks skillful questions.

 

Solid knowledge of account planning, territory management and forecasting

 

Solid understanding of internal workings of hospital labs/ theatres / departments e.g. purchasing, consignment, clinics, patient & implant scheduling and key influencers

 

Demonstrable track record developing and successfully executing on project plans and performance goals

 

Computer literacy including sound knowledge of the MS Office suite of software.

 

Please Note:

May be required to travel on an ad-hoc basis across region/city if so required. Will constitute less than 25% of the total job function.


Medtronic Africa Pty Ltd is committed to Employment Equity therefore preference will be given to suitable candidates from designated groups.

 

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. 

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.

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