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Business Analytics & Consulting
19000D1G Requisition #
Thanks for your interest in the SERVICE DELIVERY LEAD IHS - TURKEY & CENTRAL ASIA position. Unfortunately this position has been closed but you can search our 422 open jobs by clicking here.
Must Have:
  • A proven track-record of at least 10 years in Service Delivery, Operations Management and/or Consulting roles with increasing responsibilities.
  • Experience in /exposure to Supply Chain, Material Management, Customer Service, Procurement processes and improvement initiatives.
  • At least 5 years of experience in (senior) leadership positions in matrix organizations.
  • Experience in project management, process improvement and change management.
  • Experience in people management, driving engagement and managing (virtual) teams.
  • Experience in dealing with (hospital) C-suite/Sr. Management/stakeholders.
  • Experience in working in a large corporate environment / multinational is a plus.
  • Experience in working in the healthcare sector /hospitals / a Cath Lab or OR department is a plus.
  • Master’s degree in a relevant functional area, MBA is desired.
  • Fluent in English and Turkish, both verbally and in writing.
  • Certified Project manager and/or Lean 6 sigma experience at (Master) Black Belt or Champion level is desired
  • Strong customer focus.
  • Ability to develop and foster relationships with continuously changing stakeholders.
  • Excellent communication skills, analytical capabilities and presentation skills.
  • Thorough knowledge of the decision-making process within hospitals (physicians, C-suite, economic buyers) and of care-pathway and care cycles’ characteristics.
  • Strong business acumen, linking pin between operations and commercial management.
  • Strong people management (technical and interpersonal) skills.
  • Ability to provide structure and define the organizational setup and needs for a growing Service Delivery operation.
  • Resilient to work under pressure, against tight deadlines with occasional peaks in workload, in an uncertain and political challenging environment.
  • Knowledge about the local landscape of healthcare (service) providers, industry and distributors.
  • Knowledge about local / regional healthcare and reimbursement systems is a plus.
  • Knowledge about the local landscape of healthcare (service) providers, industry and distributors.
  • Knowledge about local / regional healthcare and reimbursement systems is a plus.
  • Willingness to travel frequently within Turkey and occasionally to Central Asia or other countries in TWAL / MEACAT / EMEA for business meetings (total travel 50%-75%).

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About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of  what technology, therapies and services can do to help alleviate pain, restore health and extend life.

We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.

Let’s work together to address universal healthcare needs and improve patients’ lives.Help us shape the


Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 89,000 people worldwide, serving physicians, hospitals and patients in over 155 countries..

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.


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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


Be part of one of the world’s leading medical technologies and solutions companies.