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Sales & Marketing Support
19000GG2 Requisition #
Careers that Change Lives

Are you a passionate, dedicated and a motivated Program Manager looking for a new challenge? An EMEA Service Program Manager is responsible for managing a variety of projects and programs to deliver on key business strategies and initiatives. You will work across functions, departments, business units and geographies utilizing project management leadership skills to shape our business. You will become an integral part of the Service organization driving key initiatives to increase both internal and external customer satisfaction.  

Be a leader and innovator, while becoming part of the Medtronic family. 

A Day in the Life

Managing Projects and Programs:

Apply project management leadership skillset to plan, initiate, monitor, track and ultimately deliver service-related projects and programs.
Lead cross functional teams for EMEA Service, focusing on Robotics and driving business process improvement and development of service-wide systems and mature cross-functional partnerships.
Develop and implement processes across Service that standardize processes to drive consistency.
Partner with cross functional, global teams to define, implement, and monitor processes and systems to improve service delivery for both internal and external customers.
Convey, drive and escalate project statuses, issues and successes through effective communication with team members, stakeholders and upper management.
Effectively meet milestones and deadlines in an autonomous environment.
Become an expert on the service business and apply that knowledge to educate and mentor others.
Apply broad business acumen, including basic knowledge of financial modeling, ROI, and other cost/benefit tools.
Learn and apply a strong understanding of the service business, products and clinical applications.
Learn and apply a strong understanding of Medtronic Service and Business Units strategies and a solid general business understanding to drive business growth objectives.
Lead and participate in continuous improvement activities across the Services organization.
Enforce quality standards within every project and all day to day activities.
Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.
All other duties as assigned.
Travel requirement: 30-40%

Must Haves

Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years of relevant experience.
2+  years of experience with medical devices and systems, imaging technology, or other technical disciplines

Nice to Have

A resilience and determination while working an a large matrix managed organisation
Strong written and verbal communication skills
Microsoft Excel expertise (functions, expressions, pivot tables, formulas, data sets)
2+ years of experience leading diverse and complex projects 
Independent thinker with the ability to take both a commercial and operational view of complex situations
Ability to solve highly complex problems across multiple business functions
Experience with Microsoft Project

This position can be located in one of the following locations: Heerlen (Netherlands), Bologne Bilancourt (France), Watford (UK), Meerbusch (Germany) or Tolochenaz (Switzerland).

Your Answer
Is this the position you were waiting for? Then please apply directly via the apply button! 

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of  what technology, therapies and services can do to help alleviate pain, restore health and extend life.
We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. 

Let’s work together to address universal healthcare needs and improve patients’ lives.Help us shape the future.

Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 89,000 people worldwide, serving physicians, hospitals and patients in over 155 countries. With our European Operations Center for Distribution and Shared Services in Heerlen, the Bakken Research Center in Maastricht, our manufacturing facility in Kerkrade, and the Dutch sales office in Eindhoven, Medtronic Netherlands has more than 1,750 employees. 

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


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