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Sr Bus Proc Impvmt Analyst

Business Analytics & Consulting
200004IE Requisition #
Careers that Change Lives

Are you a passionate about using technology to drive efficiencies in sales force? The Diabetes Group at Medtronic is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. Medtronic is working with the global community to change the way people manage diabetes. Together, we will transform diabetes care by expanding access, integrating care and improving outcomes, so people with diabetes can enjoy greater freedom and better health. 

This Senior Sales Project Analyst role requires strong understanding of Salesforce.com implementation with outstanding communication and collaboration skills. This candidate will play a critical role, work with multiple teams and stakeholders, including users within the business and IT teams, and make a direct impact on business process and sales operations. The role reports to the Senior Commercial Operations Manager under the Revenue Operations team. 

Impact patient outcomes. Come for a job, stay for a career 

Position Responsibilities 
Leads planning and deployment of Salesforce CRM solution to improve Medtronic Diabetes customer management.
Serve as the Subject Matter Expert (SME) and liaison between business, enterprise excellence and IT groups.
Maintain accountability and cross-functional collaboration across different team members
Works to continually asses the effectiveness of the sales force and proposes creative solutions to address complex business challenges. 
Gather continuous feedback from sales force and sales leadership to find opportunities to improve sales process and manage implementation of necessary modifications.
Works with business and technical leaders to ensure enhancements, updates, usability and functionality of the implemented Salesforce product is maintained.
Support Salesforce automation activities and will be responsible for improving and automating the process.
Provide reporting and analytics on various KPIs.
Maintains documentation of Salesforce.
Supports various sales processes and streamline execution of such processes.
Keep abreast of new SFDC features and functionality using this knowledge to provide recommendations for process improvements, and update end users

 Basic Qualifications/Required 
• Bachelor's Degree + 4 years of professional experience OR Master's Degree + 2 years of professional experience
• 2 years of experience working in a CRM platform

• MBA or advanced degree 
• Prior Medical Device or Pharma industry experience 
• 4+ years in a project analyst role, preferably Sales Operations or Sales Finance
• Experience presenting data to leadership/executive level 
• Proven project leadership skills, able to run numerous activities & projects simultaneously

Physical Demands: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is regularly required to be independently mobile. 

• The employee is also required to interact with a computer and communicate with peers and co-workers. 

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. 

EEO STATEMENT It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees 

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Primary Location: North America-United States-Texas

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