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Sr Business Process Improvement Manager SSC

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Business Analytics & Consulting
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19000DYW Requisition #
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Careers that Change Lives


A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
  • Diagrams and evaluates existing processes.
  • Organizes, leads and facilitates cross-functional project teams.
  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Collects data to identify root cause of problems.
  • Measures performance against process requirements.
  • Aligns improvement to performance shortfalls.
  • Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
  • May deliver presentations and training courses including measurement, analysis, improvement and control.
  • Surveys and analyzes best practices for techniques and processes.
  • Communicates team progress.
  • Performs cost and benefit analyses.
Must Have: Minimum Requirements

  • Bachelors degree required
  • Minimum of 7 years of relevant experience with 5+ years of managerial experience
  • Experience mentoring others
  • Finance experience
  • Advanced English skills

Nice to Have

  • Work experience at a Shared Service Center
  • Lean Six Sigma certified

About Medtronic


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
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