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Sr. Director, Business Continuity Management

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Careers That Change Lives 

The Senior Director, Business Continuity Management (BCM) provides leadership to Medtronic’s BCM Program Office to increase operational resilience throughout the supply chain, improving our ability to withstand a crisis event that could severely impact our business viability, market share, and the customers and healthcare communities we serve. The BCM Program is comprised of Business Continuity Planning, Crisis Management & Mobilization, and Emergency Response. The BCM Program Office provides the strategic and operational framework to review and, where appropriate, redesign the way the organization provides its products and services, improving its resilience to disruption or loss, increasing productivity, decreasing downtime, adding greater flexibility and agility, and supporting cost savings programs while retaining resilience through continuity options input to manufacturing, distribution, shared services strategy and inventory management. 

This role manages a BCM Program Office team of 3 direct reports, and reports to the Vice President, Risk Operations & Facilities Management, Medtronic Global Operations and Business Services.

A Day in the Life 
Developing BCM policies, standards, and requirements. 
Defining the standard BCM methodology and implementation process. 
Establishing and chairing the  BCP Steering Committee, working with other BCP Plan Owners to develop and maintain enterprise wide BCP Plan, in partnership with the global ERM (Enterprise Risk Management) function 
Driving the implementation of the global BCM Program, and providing assistance, expertise and a common framework and methodology to the Groups, Regions, and Functions to follow when assessing business continuity risk and developing their plans.
Coordinate with Information Technology Disaster Recovery leaders to define IT resilience requirements for key global processes in Order-to-Cash, Purchase-to-Pay, Close-to-Report and Hire-to-Retire value streams, in partnership with key business leaders for those process streams 
Undertake regular reviews, at least annually, of the BCM plans with the Groups, Regions, and Functions 
Assure consistency in policies and procedures, as well as alignment to the overall business strategy
Develop business continuity, recovery and resumption objectives and guidelines, and BCM coordinators annual common performance objectives
Developing and maintaining the tools and resources needed for efficient and effective BCM implementation. 
Providing ongoing education and furthering the development of BCM managers. 
Developing, leading, and determining annual key objectives for the BCM Manager Network
Serving as leader of the corporate crisis filter and management team, advisor to Executive Management and liaison to local crisis management teams during times of crisis. 
Leading workshops and tabletop exercises based on BCM standards to validate business and technical recovery plans and capabilities, build awareness amongst recovery team members and stakeholders, and identify gaps/improvement opportunities in a controlled environment
Facilitating disaster simulations to exercise the business continuity plans
Determining and managing global crisis management team structures and processes including Emergency Notification Systems and incident response, in conjunction with cross functional crisis management team members. 

Must Have: 

Bachelors Degree + 15 years of experience with 10+ years managerial experience or Advanced Degree with 13 years experience with 10+ years of managerial experience

Experience in one or more of the following functions/disciplines: Business Continuity Management, Logistics, Operations (e.g. Supply Chain, OpEx), Process Improvement, and/or Risk Management


Nice to Have:

Certified Business Continuity Professional from DRI International or other established certification program

Masters or other advanced degree preferred

Certification in Project Management Professional (PMP) from the Project Management Institute (PMI) or comparable established certification program

Track record for intelligent risk taking with critical thinking skills that enabled positive change.

Confident and assertive style, but respectful of others.  Must be team oriented and able to adjust leadership style to maximize effectiveness.

High integrity and ethics.

Growth mindset (naturally curious & strong learning agility)

Strong Process Orientation 

Strong analytical and problem-solving skills

Strong negotiation skills

Resilience and persistence 

Strong critical & strategic thinking skills

Detail orientation 

Strong collaboration skills

Strong Interpersonal /Intrapersonal skills



About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.


Physical Job Requirements 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  


The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.


Travel up to  30     %


EEO 

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees



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