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Strategic Account Manager, GIH (Long Island, NY)

19000ES4 Requisition #

The Strategic Account Manager (SAM) is a field-based Medtronic Gastrointestinal & Hepatology (GIH) sales position. This individual will call on healthcare organizations, primarily hospitals, in a defined geographic area. The SAM will serve as a customer facing product expert primarily responsible educating physicians and nurses on the clinical advantages of the entire GIH product portfolio. The position is focused on expanding the utilization of GIH products through market development and sales-oriented activities. Additionally, the SAM is required to continually develop their clinical knowledge to serve as a product expert for the company. By doing so, they can convey information in an effective manner to help support optimal utilization of the full product portfolio to the widest range of health care providers.

A Day in the Life
  • Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.

  • Thoroughly understand product line features, benefits and proof sources.

  • Routinely see all customers within the assigned geographic area.

  • Establish excellent relationships with all healthcare professionals and physicians in their territory. Specifically, noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced.

  • Educate physicians and clinical personnel on use of GIH products.

  • Collaborate with cross-functional counterparts and extended sales force by consistently communicating and sharing best practices.

  • Develop a thorough understanding and the ability to communicate the reimbursement environment for all products.

  • Routinely update sale actions plans and forecasts.

  • Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.

  • Successfully launch new devices developed or acquired by the organization in the assigned territory.

  • Provide clinical product demonstrations and education in accounts through individual and group interactions to increase the customers understanding and proficiency in the GIH product line.

  • Demonstrate disease state expertise in all areas for which the products are used.
  • Understand and articulate clinical and journal articles in all relevant disease states.
  • Maintain administrative responsibilities in Salesforce.com.

  • Consistently perform administrative responsibilities such as expense reports, sales reports, and other business requests.

  • Perform all on line trainings within assigned timelines demonstrating proficiency.  

Awareness and adherence to Medtronic code of conduct policy.
Position Success Metrics
  • Achieve monthly, quarterly and annual sales quotas.
  • Accelerate market adoption of GIH product portfolio.
  • Proven sales performance relative to peers.
  • Demonstrate ability to influence and collaborate with internal partners.
  • Demonstrate clinical expertise in all relevant areas.
  • Consistently receive positive customer feedback.
  • Creation of new product Centers of Excellence and Key Opinion Leader development.
  • Demonstrate Medtronic fiscal responsibility by ensuring travel expenses are within assigned budgets.



The Minimally Invasive Therapies Group (MITG) is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. From advanced energy-based surgical devices to decades of experience across areas of respiratory care, we offer unmatched clinical and economic value through our range of market-leading brands. Our trusted technologies deliver performance and inspire confidence through a comprehensive approach that takes every element of a patient's health into careful consideration. 

Must Have: Minimum Requirements

  • Bachelors degree required
  • Minimum of 3 years of relevant experience and working knowledge of company products and services

Nice to Have

  • Established business planning and forecasting experience.
  • Demonstrated formal sales skills training, preferably from a Fortune 500 company.
  • Proven track record of exceeding sales quotas. 
  • Good computer skills with specific skills in Microsoft Office: Power point, Excel, and Word.

  • Medical device/equipment sales experience.
  • Experience selling to physicians in a procedural setting.
  • Degree with emphasis in Life Sciences, Medicine, or related, technical field.

  • Ability to establish and maintain good working relationships with all functional partners.

  • Ability to multi-task and work independently.
  • Strong written and oral communication skills.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. 

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. 

Physical Job Requirements 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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