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Technical Service Manager, Lung Health - Plymouth, MN

Sales & Marketing Support
19000EL6 Requisition #
Thanks for your interest in the Technical Service Manager, Lung Health - Plymouth, MN position. Unfortunately this position has been closed but you can search our 828 open jobs by clicking here.
Must Have: Minimum Requirements


    Education required/ preferred:

    Bachelor’s Degree from an accredited college


    7-10 years with Bachelors or Basic Degree

    5-8 years with Masters or other Advanced Degree

    5+ years of progressive leadership experience in functional area or related field

    Preferred Skills/Qualifications:

    Field service management experience.

    • People management preferred

    Technical support call center management experience.

    Strong leadership attributes with excellent communication and interpersonal skills.

    Customer Focused with a proven track record to meet time sensitive deadlines in order to ensure customer satisfaction.

    Ability to work in matrix organization and interface with all levels of the organization.

    Experience managing teams or processes in an FDA regulated environment.

    • Experience with Quality Assurance process and documentation.

    Excellent understanding of capital medical device service, healthcare facilities, and experience interacting with and training healthcare professionals.


    Excellent phone, written, verbal skills

    Ability to cultivate relationships with internal and external customers

    Detail oriented and highly organized, with abilities to inspire, motivate and manage a diverse team.

    Knowledgeable in Microsoft systems and applications, including word processing, spreadsheets, some programming experience a plus.

    General computer knowledge and networking experience is required.



    Other Skills:       

    Ability to interact with a wide variety of personalities and methodologies of a diverse group.

    • Other duties as assigned


    Report to:

    VP of Sales, ILS

    With frequent communication with:

    Sales, Sales Operations, R&D, Operations, Marketing and Quality

    Responsibility to oversee:

    Technical service group, including Field Service Engineers and Technical Support Specialists


    • General office environment, up to 25% travel required.
    • Occasional international travel


    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.


Nice to Have

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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Change Begins With You

We look for bold ideas and fresh insights - that's what drives innovation. Come drive the future of healthcare with us.


The opportunity to invent. The benefit of joining a leader. The power to improve lives. You’ll find all that and more here.

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Bring life-changing solutions to those who need them. Be rewarded for rewarding work.

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Join us in our challenge to make global healthcare more affordable and accessible. Your insight and oversight will help us create solutions that change the world.

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Read About The
Medtronic Mission.

Our mission “to alleviate pain, restore health, and extend life” is more than a statement. It’s a belief that our employees live every day.

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Alyse is an Engineering Program Manager for Neuromodulation in Minneapolis, Minnesota.

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Our employees come from varied backgrounds with a common goal—changing lives.

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makes you

Join us, and bring the power of your unique point of view to our culture of collaboration and innovation.

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The mission to improve access to healthcare globally is something we are all very proud to work hard toward achieving. Great people, fun atmosphere, big city salaries. The CEO is fantastic - he is a very clear communicator of the mission and is truly dedicating his life to achieving it.
Smart and committed coworkers. Mission driven. Good benefits. Good long term career opportunities. Company is large enough that you can always find interesting projects to work on.
Knowing that everyday your work helps to save lives makes it great place to work. Training on lean practices, quality and other. Excellent peers.


Be part of one of the world’s leading medical technologies and solutions companies.